Why all of the confusion about what is assertive behavior versus aggressive behavior? Please allow me to share my thoughts, observations, and research:
Assertive behavior includes diplomacy – aggressive behavior can’t be bothered with niceties
Yes, there is a fine line between assertiveness and aggressiveness, so what is the easiest way to identify which is which? Just remember, in general, assertive people employ the use of respect within their direct style with the added touch of courtesy. The assertive style uses empathy as a tool of connectivity, which makes them easier to talk to and approach.
As with aggressiveness, assertiveness is a “learned” communication style choice. In my humble opinion, we need much more assertive behavior and considerably less aggressiveness.
And don’t even get me going on passive-aggressive – you know the sneaky people who are the master manipulators! They say one thing to your face while plotting behind your back – aargh!
Finally, what about passive behavior (the fourth option)? It is career suicide for one because passive people don’t speak up enough to showcase their talents. Many brilliant passive individuals are passed over as their voices go unheard.
There are endless benefits to becoming more assertive such as being less stressed and in today’s hectic business world, need I say more?
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