The Art of Verbal Persuasion and Building Rapport

Words for the Wise

How often have you thought of the "perfect" thing to say... AFTER the conversation was over? We all admire strong communication skills, and wish we could be as persuasive in our own interactions. You CAN. It's all a matter of identifying your style and honing your talents. This workshop brings the absolute best communication techniques to the forefront and helps develop skills that will win the day (and make the sale.)

The power of persuasion is within your grasp - it's simply a matter of knowing how to harness it.

 

Topics Include:

Persuasion without manipulation Performing verbal gymnastics - thinking quickly with impact Verbal recovery - moving them from maybe to "yes" How to avoid self-sabotage Verbal and written self-defense strategies Motivate while persuading Preparation - the key to persuasion Situational wording and avoiding doubletalk

Harnessing the power of rapport - tips and techniques Communicating with anecdotes Synchronizing behaviors to establish rapport Saying it with style and distinction Fine-tuning your delivery - face to face or on the phone Bringing out the best in others When and how to wrap it up