Basic Business Etiquette 
The Basic Business Etiquette seminar will take the confusion out of professional protocol and enable you to stand out as a leader in business style and savvy.  This seminar covers basic business situations from handshakes to voice mail to business dining.  Each aspect of the business persona receives thorough attention and is a must for everyone looking to distinguish themselves with a competitive edge.

Advanced Business Etiquette
Once you’ve mastered the basics of business etiquette, it’s time to move to the upper echelon of company ambassadorship.  The Advanced Business Etiquette seminar addresses the finer points of business relationships and concentrates specifically on areas likely to arise in situations that are more challenging.  This seminar is designed for “business people on the move.” 

Office Professionals
Many companies concentrate on preparing their executives for customer contact, but give short shrift to their Office Professionals.  Secretaries, receptionists, office administrators and support staff are often overlooked when it comes to their importance in presenting and preserving the corporate image, when in fact these people are an integral part of the impression your company makes on the outside world.

Call Center / Service Center Training
The quest toward developing the optimum Call Center/Service Center culture is quite a journey.  The loyal customer base is created and is best managed by those professionals who are equipped with the necessary tools.  Call center/service center etiquette is a key component in the overall exemplary service strategy.  

International Panache 
If your company is going to succeed globally, your ambassadors must understand these subtle distinctions of foreign customs and mores that make all the difference in International Panache.  In this seminar, the concentration is on getting around the world in style as well as the need-to-know cross-cultural etiquette.  Whether hosting an international guest here in the U.S. or preparing for the role of an expatriate, international know-how is a must for the new millennium professional portfolio.  

Coaching 101
One-on-one seminars for key individuals are also available.  These seminars provide intensive, individual attention to employees in pivotal positions within your organization. 

Golf Etiquette
The Corporate Golf Etiquette course will provide business professionals with the necessary tools to be better equipped to turn a round of golf with an important business associate/client into a solid business relationship.